Annoying customers

Being me the customer I need to get this off my chest, hoping that the cunt on the other side of the phone can actually read this.
So... ebay shop, I got something off them a few days ago, like 11 days to be precise. The shop is in Buxton, Derbyshire.

I quite like Buxton - it's near my parents' place.

You can go and drink the water (warmed from being inside the earth) from a lion's head in the centre of town.

Forum ride anyone? It's about 180 miles if you go via Coventry. Takes most of the day.