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@colnago_costa
Forgive me everyone, but I never make a habit of slagging off bicycle shops off, but vividly remember popping into Cycle Surgery in Holborn over 4-5 years ago and enquiring about Campagnolo? The guy who was serving me had never heard of 'Campagnolo' and another member of staff (North American accent) had a right go at me for asking such questions when ended up in a major arguement...
The whole situation was one of disbelief... I will never pop into that shop ever again. Seriously second rate bicycle shop...