Golden rule of air travel with bikes/surfboards/anything fragile, irrespective of carrier, assume it will be manhandled violently with little or no regard to the contents or value of the item so pack it ready for an explosion and insure it well. The standard response from airlines appears to be that the item is inadequately packed so you have to claim on your own insurance. If it does arrive bollocksed, pack the replacement better next time.
(Learned the hard way from travelling with surfboards over many years)
Golden rule of air travel with bikes/surfboards/anything fragile, irrespective of carrier, assume it will be manhandled violently with little or no regard to the contents or value of the item so pack it ready for an explosion and insure it well. The standard response from airlines appears to be that the item is inadequately packed so you have to claim on your own insurance. If it does arrive bollocksed, pack the replacement better next time.
(Learned the hard way from travelling with surfboards over many years)