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@clarion
Evans are pretty hopeless in the main - the quality of staff is very variable, some of them being barely sentient, while some know their stuff.
Cycle Surgery are OK if you want to buy a bike or clothes, but not so good for components.
Condor are too snooty for their own good. And overpriced. Though their frames are pretty good.
For good, proper lbs, it's hard to beat Brixton or Apex. I had some ropy work on a wheel from Brixton once, and they certainly are quirky, but it's a good atmosphere, and the staff are pretty knowledgeable. At Apex, too, they know their stuff, and don't mind dealing with repairs or supplying components for bikes that aren't from the last couple of years.
Bikeplus and Geoffrey Butler in Croydon are pretty good too.
Slightly out of London (just), I highly recommend Corridori near Epsom. Paul Smith is very knowledgeable, and they will all do that little extra to get things right.