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@jamesjohndanceclub
it's the shop's responsibility. when they buy in the vans they agree to take returns responsibility (legal and practical). some good brands sort it out directly to be nice, but it is the shop's issue.
your statutory rights mean that the product needs to be fit for purpose. regardless of their returns policy, the stat rights supersede. and as it's under 6 months, the legal onus is on them to disprove your claim.