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@Matt_B
i just cant quite understand why, for the sake of £3, this was bought to the internet.
Andrea is a really nice guy. Sometimes misunderstood, sometimes puts things across in a slightly weird way. But deep down, he really does care about cycling and the bikes and products he sells.
Obviously things have to be seen from both sides. What this sounds like is two strong minded individuals not wanting to step down from an argument.
What if this exact scenario had happened elsewhere? not even in another bike shop. Maybe somewhere completely different. Imagine if this happened in Topshop.. would it escalate into a fight? Would the customer get the item cheaper? Probably not.
Would it still be right to post it all over the internet?
Those who think that bike shops make a load of money are mistaken.
Most are 50-100k in the red at any one time.
x
(Is Mary the fitty red head?)