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  • I tried to buy this frame from them over the phone, i told them i normally rode a 52 x 52. They told me i should come into the shop and try what they had in stock. I explained that I lived in Aberdeen, they still insisted i had to come into the shop. I ended up getting a Bob Jackson from putney cycles 20" x 20", fitted headset, £330 including postage. The guy I spoke to came over as a total joker.

    We won't offer frame sizing advise by phone or email.
    Its proved time and time again not to be worth it.

    If you tell us what size you want we are happy to sell it to you, but we can't take the responsibility for telling you the size. If we do, we are just guessing, and if we guess wrong and you build it and find its the wrong size its suddenly all our fault and you want to return it having been built and probably chipped. So we just don't do it any more.

    Its a store policy I whole heartedly endorse. Its to everyone's benefit really.

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