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@Oliver Schick
Big +1 to Harry's long post above. Independent shops FTW. I've only been to BLB once but had extremely good service there. People in Shop 14 have also been extremely friendly, even though I've never bought anything there. (They're just not local to me, otherwise I'd be going more often.) People running such shops put a massive part of their personal lives into them. It's not just turning up for a 9 to 5. They're an essential part of what makes cycling in London interesting and varied.