You are reading a single comment by @ReekBlefs and its replies.
Click here to read the full conversation.
London Fixed Gear and Single-Speed is a community of predominantly fixed gear and single-speed cyclists in and around London, UK.
This site is supported almost exclusively by donations. Please consider donating a small amount regularly.
@ReekBlefs
Tbh I think the image of BLB as a bunch of unhelpful miserablists is a good two years out of date. every time I've been in there recently, even on weekends, everyone's been helpful and knowledgeable and entertaingngly geeky.
14 do - or at least did - have a problem with some of the guys on the floor not giving too much of a shit and if matey here experienced shitty customer service he has a right to say so.
However I'd agree with one of the previous posters when they suggested mailing the shop - I had a shitty time in 14 and was getting to the point where I was super pissed off at them. I sent them a mail explaining why and they sorted it out in a weekend.
Seriously, don't be shy on that one. They're still a relatively new company and any new company needs feedback.