They don't charge too much for frames, and they aren't cunts like you're making out. They are just a fuckin bike shop.
It is a fact that you will get a good product from 14 bike co, so if you want a bike from them and get bad service, go back another time and deal with a different member of staff.
This is how I'd deal with it. I'm not gonna 'take my business elsewhere' just because one member of staff may have been having a bad day. Why complain when you can HTFU and get on with it?
Im not making out they are cunts mate, im saying that i took the time and effort to come down from nottingham to the shop to get measured up for a frame and felt like the service was substandard. i work in sales, i know how to deliver decent customer service and i dont feel like i got that.
Im not whinging, i was just sharing my experience. I have popped in in the past and spoken to people and they have been sound, it just seemed a bit of a shame that i got better customer service buying a pair of toe clips than i did getting measured up for a custom built bicycle.
Anyway big man, maybe you are used to having shit customer service because you're a dick.
Im not making out they are cunts mate, im saying that i took the time and effort to come down from nottingham to the shop to get measured up for a frame and felt like the service was substandard. i work in sales, i know how to deliver decent customer service and i dont feel like i got that.
Im not whinging, i was just sharing my experience. I have popped in in the past and spoken to people and they have been sound, it just seemed a bit of a shame that i got better customer service buying a pair of toe clips than i did getting measured up for a custom built bicycle.
Anyway big man, maybe you are used to having shit customer service because you're a dick.