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@ocdc
There's been loads of grey area bullshit from O2 about this, but officially yes, you can take it into an O2 store and get it unlocked. Sometimes they try and claim that the handset has to be over a year old to unlock it. Tell them they're a bunch of baboons and demand that they unlock it.
Don't jailbreak unless its a last resort, it works great but it can be oh so easy to fuck yourself up with an accidental software update in the future. HTH.