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@deleted
I think muleboy is right and you need to talk to Rita as one lapse could mean someones death next time or in this case the drivers second lapse, ask Rita how would she feel if a family member was killed by this driver that she had just allowed to carry on driving his bus?
Maybe a program of anger management and calming exercises for drivers should be implemented and this could be suggested to Rita, I'll leave this with you as you are better with words then I am as if it was me the driver would still be receiving medical care ;p