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@szeliaxe
i'm amazed you bothered. i've only experienced about one friendly/competent bus driver in the last 25 months of living down here. i don't even know where they hire them from.
once had one who refused to speak to me. just stared at me, no matter what i said.
began with asking 'can i pay in cash, my oyster has run out?' and finished, several questions later with 'do you actually want to have your wages paid, you pitiful wanker?'
fucking love this bit by the way-
'The driver’s future behaviour will be monitored closely to ensure that this was an isolated incident and not a regular feature of his work.'
haha! makes it sound like he's a musician or something!