Incompetent powder coaters

do tell.....

My son wanted a colour that the local guys couldnt do so he phoned around and we took his dismantled d/h bike over to Mk and they quoted £90 to paint the swing arm white and the frame this specific orange ( that years new colours on a two year old bike,a few days later we picked the bits up all carefully wrapped up in paper.
Paid the guys and went to the car where upon my lad opened the paper. the frame was so uneven,dry bits, thick bits and had sand rattling inside and thsi had come out in the painting and was embedded in the finish as well..my boy looks well unhappy.
We unwrap the swingarm and its all pock marked like they havent stripped it back properly and its reacted.
I went straight back in the shop and showed them the defects and it was like they refused to see. I poured some sand out of the headtube onto the floor but it was like they were looking at a different bike.
Ok I want my money back but that wasnt 'their policy'
I'm a pretty peaceful guy but when some complete knob makes your kids bottom lip tremble and refuse to accept any responsibility I get annoyed .
I think the guy I was arguing with started to freak out when he realised that this 6 foot four dread with a tearful looking teenager wasnt just going to piss off so he called his workforce from the back of the shop and now theres about 5 dirty blokes in front of me giving out pretty unfriendly body language......
......at that point it seemed that calling them a bunch of wankers and to walk away was the best thing to do .......so thats what i did.
And thats all I ever did , until now.
I'm going to find out their name and let you lot know, I'd hate for anyone to have the same experience as me and my lad.

bag1