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@marie
I don't know about recovering deposits from commercial landlords (though I have lost deposits to thieving private landlords before), but my current lease is covered by the Deposit Protection Scheme - when the landlord registers you with the DPS you get emailed a code as the reference to your deposit in the scheme, and have to confirm receipt of it. A couple of my current housemates have recovered disputed deposits through the DPS, they generally tend to find in favour of the tenant I think. So long story short, I think if you were registered with the DPS you would definitely know about it, which doesn't seem to be the case unfortunately.
If you think there's a chance of getting the money back you can go the small claims court. It costs either £60 or £90 to register the paperwork I think (can't remember). I had to get a solicitor to draft a letter to the landlord first though when I did this, giving them the chance to pay up for legal action is undertaken.