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@AlexB
There is a website called Fill That Hole maintained by the CTC which lists potholes, allows you to report new ones and then automatically informs the relevant local authority.
Our local councillor recently investigated some roadworks which had been opened and then left unaatended for a considerable period of time. It turned out that the cast iron gas main had fractured. A temporary repair had been put in place and the company were awaiting a special section of pip to make a permanent repair. They didn't fill the hole for two reasons, one they would have only had to have dug it up again and there is no such thing as a "temporary road repair" and secondly they wanted to monitor the patched section. So sometimes it does turn out to be a more complicated reason than we think.
They patched and resurfaced the road pretty well not long after the report went out.
Sorry for hijacking the thread.