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  • Hi Seeds, sorry you seem to be having trouble making payment on CheckMEND, if you have not already done so please could you contact the CheckMEND support team who should be able advise more specifically on why your transaction is failing. With regards to the best number to check against, we normally recommend the frame number in the first instance unless there are any specific security markings. If the original owner registered the bike on something like Immobilise.com, they would have been encouraged to register all unique serial numbers. If the police recover a bike, they should do the same but may only record the frame number. Obviously please do not search against the bike model number if it has one as this may result in many matches. I hope this helps, to contact support please email: support@checkmend.com

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