Sorry seems to be the word they just won't use!
But, I'm happy that they refunded the money. It took a lot of effort and put me in a pretty awful mood for the past couple of days; I wonder just how many people would have given up after the original check in refusal, two visits to American Airlines service desks in LA and London and then that first email.
Sorry seems to be the word they just won't use!
But, I'm happy that they refunded the money. It took a lot of effort and put me in a pretty awful mood for the past couple of days; I wonder just how many people would have given up after the original check in refusal, two visits to American Airlines service desks in LA and London and then that first email.