One bad experience + the anonymity of the Internet = angry vindictive customer = lots of threads posted here.
It's boring and trite. And been done lots.
Today I went to exchange a brand new tyre with a defect for a brand new defect-less one at the Cycle Surgery in Holborn. Despite not having a receipt they were polite, understanding, quick, and exchanged it without question and even gave me a free tube to replace the one that burst as a result of the defect. It's nice to have them around the corner from my office.
Thanks Shaun at Cycle Surgery Holborn. Good Service FTW.
It's quite easy to slag off companies.
One bad experience + the anonymity of the Internet = angry vindictive customer = lots of threads posted here.
It's boring and trite. And been done lots.
Today I went to exchange a brand new tyre with a defect for a brand new defect-less one at the Cycle Surgery in Holborn. Despite not having a receipt they were polite, understanding, quick, and exchanged it without question and even gave me a free tube to replace the one that burst as a result of the defect. It's nice to have them around the corner from my office.
Thanks Shaun at Cycle Surgery Holborn. Good Service FTW.