Bike Insurance

Just phoned them- they categorically deny that they offer such cover.

Said to me that I would be in breach of their terms and conditions if I made a claim and they then discovered that it was anything other than close family/partner that I was living with.

My mate's bike that got nicked and was replaced by his new single-speed has just confirmed that they insure with Direct Line and that it was indeed them who paid for his new bike. It's house contents insurance with the bikes listed as separate extra items, you know like your jewellery and stuff. No receipts needed. They have 3 bikes listed at the moment but will be upping it to 6 or so soon (to cover mine and g/f's spare bikes that we leave round theirs) if they can.

Try again and speak to an anti-muppet, or maybe they've dropped that as a policy they can sell you now but existing customers can continue with what they've already got. You sure she didn't think you were talking about a motorbike?