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  • I'll raise you a 'Skinny Cappu' for a low fat cappuccino

    Back when Costa introduced their renamed coffee sizes the barista's around the corner from where I worked were near militant with the customers about trying to "rebrand" them. Typical daily conversation.

    "How can I serve you" not exactly a good start on their part
    "A small black coffee please"
    "Is that the Primo or the Medio?"
    "I don't know really, I'll just have whichever one is the small one"

    • Pointing at cups* "This is the Primo, this is the Medio and this is the Grande"
      "Just give me a black coffee in the smallest cup"
      "Would you like any pastries or a biscotti with that?"
      "Not anymore"
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