@ fred it was a combination of a can't do attitude of the DPS and the landlord that has pissed me of.
They confirmed to me that we would be recieving the undisputed amount on 10 working days, after this period I chased them up to be told that they were lacking a specifc email from the lettings company and so hadn't released the funds and when challenged on why they hadn't contacted us, I was told it was due to a policy of impartiality! It took nearly a week to sort that clusterfuck out and was then sent a cheque which I had to distribute between my ex house mates. I had got over that but to get a letter informing us that as we had not returned our evidence in time all of the disputed amount had been returned to the landlord and following this with a phone call with another computer says no person I gave up as what will work out as £100 quid in my pocket isn't worth the hassle, I decided to post here to rant, hopefully warn other people and rant some more!
@ fred it was a combination of a can't do attitude of the DPS and the landlord that has pissed me of.
They confirmed to me that we would be recieving the undisputed amount on 10 working days, after this period I chased them up to be told that they were lacking a specifc email from the lettings company and so hadn't released the funds and when challenged on why they hadn't contacted us, I was told it was due to a policy of impartiality! It took nearly a week to sort that clusterfuck out and was then sent a cheque which I had to distribute between my ex house mates. I had got over that but to get a letter informing us that as we had not returned our evidence in time all of the disputed amount had been returned to the landlord and following this with a phone call with another computer says no person I gave up as what will work out as £100 quid in my pocket isn't worth the hassle, I decided to post here to rant, hopefully warn other people and rant some more!