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@whatfriends
and bust heads. busting heads is important.
i partly agree with learning to love your bike even if its shit. however, riding a dangerous bike is not something to love. especially if your mechanical knowledge doesnt know that its dangerous. there is someone else with a unipack and a list of things they had to change, it was a scarey list, partly because of the fact that you buy a new bike and then have to spend more money making it work/safe, and partly because some of the bits they had to change were massively unsafe. brakes that bend when you use them, levers that snap...
any bike shop worth its doormat and name has a little process that EVERY bike has to go through before it leaves the shop. its called a P.D.I. Pre delivery inspection. it should turn up things like bolts not done up properly, i'll fitted/adjusted/broken parts. this should be done by a competant person (open to discussion). plus, by law (i think) it has to leave the shop with a bell, front and rear reflectors and wheel reflectors too. if it didnt, then thats more ammo for your complaint. true, you might not want the reflectors, but if the shop arnt doing a pdi or selling bikes with the neccesary aaccesories as well as selling bikes that arnt fit for purpose, then you have a lot to tell trading standards if the shop gets funny.
go back to the store, be nice, dont get talked into a corner. find out what the indended use of the bike is, that way they cant turn around and say "but its not meant for that type of riding, warrenty void". and if being nice doesnt work, stay calm and polite as you request your money back. and then, bust heads and carve threats and profanities into their foreheads with a 15mm ring spanner....