Banking

The following is an email i just sent to my bank.

"Algenon,

Thank you for your reply. The matter is not resolved to my satisfaction.

Referring me to the fine print is condescending at best.

I did not ask for justification of the banks fees and charges, I asked for the process for closing my account.

Your inability to answer a simple question further highlights that your service is a bit shit.

Cheers
Balki"

Names have been change to protect the incompetent.

Sounds if you're balking at their service.