Yep, sale of goods act applies as far as I know to eBay sellers. So the goods need to be 'of satisfactory quality' and last 'a reasonable amount of time'. The law really protects the consumer in this area.
If you're that annoyed Will take him to the small claims court, you can do it online now. By the sound of things you'd probably win.
Seriously Cyclingtopsuk, this is why you should HTFU and give him a refund. If your business model doesn't allow for compensating customers on the odd occasion, charge more.
i was design manager for next menswear for about a zillion years, once, we had to re- upholster a ferrari, with white leather, because the owner wore a next belt in it and it left some stains ( boll*cks!!)
you are required by law to be responsible for what you sell...... htfu !!
pay up or ship out, or get taken to court, where you WILL lose !!!!!
I SHIT YOU NOT !
Yep, sale of goods act applies as far as I know to eBay sellers. So the goods need to be 'of satisfactory quality' and last 'a reasonable amount of time'. The law really protects the consumer in this area.
If you're that annoyed Will take him to the small claims court, you can do it online now. By the sound of things you'd probably win.
Seriously Cyclingtopsuk, this is why you should HTFU and give him a refund. If your business model doesn't allow for compensating customers on the odd occasion, charge more.