Shit Jersey on eBay - advice please

I would still buy from cycletopsuk.
It's tough to run an ebay business, and 100% good feedback when selling vintage stuff must be almost impossible!

Just trying to give a heads-up to purchasers of the difference between "cycling 'replica jerseys'" and "replica 'cycling jerseys'". IYSWIM

It is tough, some of the jerseys can be 30 years old so isting them can be a nightmare.

It also means, that we make human errors e.g slightly size a jersey wrong etc. If we do this we provide full refunds 100% of the time.

The issue with this was that we sent a perfectly good jersey to the buyer. It arrived and he was happy with it as he wore it. He then somehow damaged it and expected us to provide a refund. You wouldn't believe the amount of people who damage goods just to be able to return them leaving us out of pocket and with damaged goods. We have to draw the line somewhere.

If you buy a jersey from a sports shop on the high street and try to return it having washed and worn it, they won't accept it, so nor can we.

As usual bad news travels faster than good news. There are more people on this thread with positive experiences of our goods than bad ones, but they get ignored.