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@deleted
The PS firm are not allowed to just give you videos willy-nilly, if the video is of a public space (which I imagine it is) and members of the public are on the video then it is subject to Data Protection laws. Only the Police can request a copy of the footage and they need demonstrable reason for doing so. Maybe they were unable or unwilling to explain this to you in a reasonable fashion or are genuinely just wankers but they are right unfortunately, it's not their problem.