Were all those scrapes featured in the original listing? If not you've got every cause for complaint + a refund.
The description said:
This bike is in great condition. There is slight wear to the pedals and muddy stains covering parts of the frame, but this will be cleaned up before the sale. Other than that, the bike has been well looked after. The chains have been greased on a regular basis.
As far as I'm concerned, that description doesn't correspond with the bike I've ended up with - what that description implies is that the bike's a bit muddy, but that'll be cleaned up before the end of the auction. Aside from that, only the pedals are a bit worn. The photos either didn't show the parts of the bike that were scratched, or were wider shots (e.g. of the whole bike) where the scrapes weren't visible.
How long would you give the seller to respond? In my head I'm thinking late tonight/early tomorrow, as I e-mailed them initially on Monday night. The problem is that I'm off to Sri Lanka next Thursday, and I'm really nervous that if I file a dispute and I'm not around to respond, I might get shafted...
The description said:
As far as I'm concerned, that description doesn't correspond with the bike I've ended up with - what that description implies is that the bike's a bit muddy, but that'll be cleaned up before the end of the auction. Aside from that, only the pedals are a bit worn. The photos either didn't show the parts of the bike that were scratched, or were wider shots (e.g. of the whole bike) where the scrapes weren't visible.
How long would you give the seller to respond? In my head I'm thinking late tonight/early tomorrow, as I e-mailed them initially on Monday night. The problem is that I'm off to Sri Lanka next Thursday, and I'm really nervous that if I file a dispute and I'm not around to respond, I might get shafted...