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@mooks
I did a search, and there are a couple of threads on general eBay stuff, but none that act as a resource for resolving problems on eBay. I was thinking it might be handy to have a thread where, if we have any specific problems, we can post them here and get some advice on how to resolve it, whether to take formal action, demand a refund etc.
I'll start...
Bike was delivered yesterday, and while the description said that the bike was in "great" condition, it's clearly not. There are some very deep, visible scratches, which go down to the bare metal, the headset was loose, and it turns out the star-fangled nut is slipping, the brakes are poorly maintained, with fraying cables that need replacing, and the cones on the rear wheel are loose, and closer inspection suggests the bearings might need replacing.
None of these were listed in the description.
I don't want to jump the gun, as I've e-mailed the seller but haven't given them enough time to respond, but I was wondering what you think would be an appropriate response on their part? What would you do if you were the seller? It's likely to cost me something to replace the cables and to sort the bearings and headset out, while the scratches are particularly annoying. If I'd known the bike was in this condition, I definitely wouldn't have bid what I did on it.
So at the moment it seems my options are to return the bike and get a full refund, or to ask the seller to compensate me for the parts that need replacing, as well as for the damage to the frame itself.
Would be grateful for any thoughts - and if anyone else wants to use this thread to ask about their own problems, go for it.