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@Sammy
they are seriously shit, i've used them for bmx stuff a couple of times.
I ordered and S & M 24'' race frame off them a few years ago. It took ages and then i received a 20'' frame. One of the most retarded mistakes ever + then they said they couldn't get hold of the 24" version. They were totally shit another time too. Customer service is appauling.
There obviously isn't a local mcdonalds, so they've employed all the local idiots instead.