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@TheBrick(Tommy)
Need more info about what was wrong with the wheel, what is wrong the wheel, what they have done / supposed to have done.
Wheels are funny things. Sometimes you can repair wheels with broken spokes bad buckles quite well other times all you can do is get it straight but the spoke tension will all be uneven due to damaged rim e.t.c and you are only slowing down the inevatble that you need to rebuild the wheel.