Winstanley Bikes

I appreciate that the prices of winstanleys are very appealing but seriously, I've tried to use them (as have two of my house mates) and their service is appauling.

I've had someone on the phone, whilst I'm putting in a complaint spend, half an hour checking they have an item in stock (which I'd already been waiting for for over a month) confirm that he had the thing in his hand. Only to not receive it by a week later and speak to the same guy who stated he'd never confirmed anything of the kind. It took in total 2 months to give them lots of money, receive nothing but hassle and eventually get my money back.

Buy somewhere else. Pay extra. Be happy.

I too have been ensured that the person on the other end of the phone had an item "in his hand right now" and then after waiting weeks for said item to arrive i have been told that that item has been out of stock for months.

They may seem cheap but you so rarely get what you have actually ordered that it just isn't worth it.

Seriously, you order something like a 13t left hand drive freewheel for 1/8' chain and you recieve a 16t right hand drive 3/32" freewheel. It's like they either don't know that that isn't the same thing or they just don't care.