I appreciate that the prices of winstanleys are very appealing but seriously, I've tried to use them (as have two of my house mates) and their service is appauling.
I've had someone on the phone, whilst I'm putting in a complaint spend, half an hour checking they have an item in stock (which I'd already been waiting for for over a month) confirm that he had the thing in his hand. Only to not receive it by a week later and speak to the same guy who stated he'd never confirmed anything of the kind. It took in total 2 months to give them lots of money, receive nothing but hassle and eventually get my money back.
I appreciate that the prices of winstanleys are very appealing but seriously, I've tried to use them (as have two of my house mates) and their service is appauling.
I've had someone on the phone, whilst I'm putting in a complaint spend, half an hour checking they have an item in stock (which I'd already been waiting for for over a month) confirm that he had the thing in his hand. Only to not receive it by a week later and speak to the same guy who stated he'd never confirmed anything of the kind. It took in total 2 months to give them lots of money, receive nothing but hassle and eventually get my money back.
Buy somewhere else. Pay extra. Be happy.