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@essexmirage
Hi guys, just got a new, Compaq Presario CQ60 Laptop but its got a Norton antivirus preloaded on it as a 60 day trial which I still have not activated, I want to load Kaspersky onto it which I am sure will not work unless it's completely gone,(as the laptop is replacing a desktop that I have just tried to get McAfee off of and now have no internet access on thanks to it not fully uninstalling........... aaagggghhhhh) so I have 'googled' how to remove it and have found so many hellish stories of having to compltely restore etc, most forums suggest using the Norton removal tool to get it gone but then I see others have had to start messing with individual 'registry' entries and still having to remove them...... which I don't really feel confident enough to do .....
Has anyone got any suggestions or personal experiences of this problem and how I can tackle it !!!!
Cheers in advance...