You are reading a single comment by @bump and its replies.
Click here to read the full conversation.
London Fixed Gear and Single-Speed is a community of predominantly fixed gear and single-speed cyclists in and around London, UK.
This site is supported almost exclusively by donations. Please consider donating a small amount regularly.
@bump
hey all -
Quick bit of advice would be appreciated. I went up to Mercian in January to get measured up. Having riden some similar sized frames back in London after I got measured I began to get worried I had got my dimensions wrong and gave them a call to say I would like to come back up to get redone. They said fine, come up as the frame is no where near built.
I therefore went back up, got remeasured and added an extra 1 cm onto the top tube as that felt better.
Now they have just called me to say, whoops, actually the frame has been built before they could pass that new top tube length to the shop so they can't do my new measurement.
I am slightly pissed as I have wasted the cost of going up there and a whole day of my life in Derby again (sorry for anyone who lives in Derby). Also I am trying to work out whether the 1cm out frame is a big deal for me. The whole reason I went for a custom fit is because, well, I want it to fit. However I do recognise that 1cm diff in the top tube is no great thing. Basically I am thinking about the below and any thoughts you guys have would be much appreciated:
a) telling them I want them to redo the frame and make it the correct measurement (as to put it mildly mercian charge a ridiculous premium and it should be right)
b) tell them I am pretty pissed and ask for a reduction in the frame cost to take account of my wasted costs/ time etc.
Any opinions?