• Yea totally.
    You're right Donut, and i'd do the same too, but to date i hav yet to come across a bike service which drops everything to sort out the problem and then uses top quality parts to replace the shit ones with. He's given me a new WTB road stem (wich i reckon costs about 15quid at least), decent chain and replaced the bearings with a solid pair...so basically ive got most of the dodgy parts that everone here warned me of, replaced FOC, so i guess i can forgive him as no harm was done.

    You have to consider the amount of failures you've had and luckily it not been while you've been in heavy traffic (imagine not being able to turn at a turning next to a van or if you cranks fall off etc etc)

    Mick sounds like a top bloke but honestly, him coming to you and helping you with a stem, chain etc is cheaper for him than to refund the bike and face possible lawsuits for sale of faulty items. If I bought a product and it failed to do what its meant to or broke, I would not hesitate about refund.

    You love your bike, fair enough, most of us here are enthusiasts of bikes so dont like the unipack for a variety of reasons, but in essence its a unreliable and poor bike.I know of 3 people (yes 3 people) who have injured themselves with these bikes. All of which are friends of friends - one of which his stem, like yours just failed and at a turn he went straight into a van.

    These are shoddy products which will not last you at all and will cost more money at time in the long run - spending a bit more equates to reliability and longevity. I was in BLB the other day and a guy was looking at upgrading his headset to a chris king on his unipack....wow.

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