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  • I queried it with them... Apparently it is an insurance issue - they are not insured to carry bikes.

    Do you have any more more information on this? Specifically:

    • how/where did you query?
    • who specifically gave you the response that it was an insurance issue?
    • what exactly did they say?
    • when you obtained this information?

    I'm very interested in following this up. Unfortunately I'm new to the forum so can't send you a private message. Could you please send me a PM with your contact details?

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