Halo aerorage

Bought it in a shop - they then spoke to Halo and relayed the response. I'm not naming the outlet because they've been reasonable about sorting something else out for me since it's become clear that Halo aren't going to play ball.

Halo apparently claim that it isn't under warranty as 1] I installed the cog and lockring myself and 2] "they haven't had any other complaints yet" (though see geoffersmaher's post above). I told the shop that I wasn't really fussed about warranty, I was claiming under my statutory rights to a product "fit for purpose" (middle-class Watchdog viewer FTW). I'm now off to collect a wheel with a different hub and they can sort it out with Halo if they want to.

Long and the short of it is that the hub threading failed, fairly dramatically, after 3 months' of uneventful use and a recent check-over and lockring tightening (by me). Apparently this can happen to cheaper hubs made from softer alloy. For instance, it happened twice in a row to a friend of mine with the stock wheels on his Pista, which were eventually replaced for a Miche/Mavic wheelset by his LBS at no cost.

Still glad that you've not had any problems yet and hope that they continue working. Despite my experience it's possible that I just had bad luck. :)

Sorry to hear mate. I can't understand why they wouldn't replace the hub for you. If you could find out who your shop talked to I could give them a ring and ask them what is up with that...

Usually ID are pretty good at replacing stuff under warranty if you just ask them nicely and don't BS.