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@Whizz
I had so much trouble with activesport. Worst company I have ever dealt with.
I bought a Raleigh Burner Boxfresh BMX from them and sent it back as it really wasn't my thing. When it arrived they claimed it was damaged and wouldn't refund me. I was shocked as I knew I had packaged it well. They also wouldn't send it back until the had decided what to do with it and consulted the owner.
Subsequently they started selling a Boxfresh Burner on ebay again which, I knew had to be mine. I decided the only way of getting my money back was to visit them in Buxton Derbyshire, and assess the damage. I had read a lot of bad reviews about them following my transaction so was wary of what I was getting myself into.
When I arrived I pretended to be a prospective purchaser of the BMX on ebay and asked to see it. It was at their warehouse 5 minutes away so I made the short trip to confirm if it really was my bike. The manager pulled the box out and there was my bike, exactly as I had sent it back. He completely denied any wrong doing and questioned why I had come all the way to get my money back. For me it was a small amount of effort to see over £250 again. Fucking cunts.