As far as I understand it:
The landlord owns the flat, the freehold is with Vision Homes, who use Action Homes to manage the freehold.
Therefore Action Homes are responsible for all outside, communal, and access repairs/issues etc, on behalf of Vision Homes.
@Dammit started
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As far as I understand it:
The landlord owns the flat, the freehold is with Vision Homes, who use Action Homes to manage the freehold.
Therefore Action Homes are responsible for all outside, communal, and access repairs/issues etc, on behalf of Vision Homes.