I am one of these "jobsworth pricks" that you so merrily refer to. However, the difference is that it is my chosen profession (the security industry), and I know the merits of good security AND good customer services.
I would recommend asking for access to any CCTV coverage of the area in which you were verbally set-upon.....to back up your complaint. The aggressive body language from the security officer, as well as his assault on you, would be easily established. This should unnerve the poor chap's bosses enough to remove him forthwith from working on that site. He would deserve that, as he clearly doesn't know how to treat people.
Sadly, at the lower levels in the security industry, most staff are just plain scared for their jobs, and follow whatever directions they are given - even if they are patently wrong. Your action may well signal a review of cycling policy there.
I am one of these "jobsworth pricks" that you so merrily refer to. However, the difference is that it is my chosen profession (the security industry), and I know the merits of good security AND good customer services.
I would recommend asking for access to any CCTV coverage of the area in which you were verbally set-upon.....to back up your complaint. The aggressive body language from the security officer, as well as his assault on you, would be easily established. This should unnerve the poor chap's bosses enough to remove him forthwith from working on that site. He would deserve that, as he clearly doesn't know how to treat people.
Sadly, at the lower levels in the security industry, most staff are just plain scared for their jobs, and follow whatever directions they are given - even if they are patently wrong. Your action may well signal a review of cycling policy there.