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@!Nhattattack!
Look, I know this is absolutly not what anyone wants to hear, but check inside Brick Lane Bikes.
It was actually confirmed to me recently that they bought a mates stolen bike, and wern't terribly keen to give it back to her. (EDIT, as a btw, they did give it back and they didn't charge her for it, so they do get a few bonus points)
I know i've made a big point of saying how much I dislike BLB, but this had nothing to do with my shitty customer service over-charging incident, this is alot bigger and alot worse.