Evans Cycles

bike shop in having a business model and trying to make a profit shocker!

don't agree with it? other bike shops are available. you as a consumer have been given the power of choice and 2 legs that enable you to get to other cycling retail outlets with slightly different business models.

but the really clever thing to do is to HTFU and learn some basic bike maintainance .

I use a bike shop for wheel builds. The geezer there has built more than 8,000 wheels. That expertise is worth paying for. I also have him fit headsets as I have yet to invest in a set of tools. I suppose Mr Smith that some of Evan's customers don't like to get their hands dirty fair play to them. However slovenly service is a business model that I find is rarely rewarded. Evans undoubedly do well due to their size and financial backing. They undoubtedly have their followers. I am not one of them.