During peak trade is exactly when one should expect to get good service. Any decent retailer will staff up to the levels of expected trade. Back of house, training (?), admin, etc should be done off-peak and nothing other than selling during lunchtimes and saturdays.
To blame crap service on being busy is just crap retailing.
Retail is detail, people! ;-)
+1 - but last time I said that, I got called some rather rude names by Furious.
I only go in Condor to lust after stuff, although I do regret not buying the set of Campag Veloce brakes that were £20 when I went in last. Me and my trying to save money...
+1 - but last time I said that, I got called some rather rude names by Furious.
I only go in Condor to lust after stuff, although I do regret not buying the set of Campag Veloce brakes that were £20 when I went in last. Me and my trying to save money...