Howies Gear

A 'no quibble' returns policy is all well and good, but I've always been of the opinion that if your stuff's good enough, and your quality control is rigorous enough, then a returns policy - whether no quibble or 'you'll jump through all our hoops before we'll let you return anything (bitch)' - shouldn't be necessary.

fair point. however, sometimes people just dont like something in the flesh that they saw online. or the person they bought it as a gift for didnt like it. returns arent just about faults eh. but when faults do occurr, its good to have that no quibble policy in place. show me a company that moves that many units per year with an absolute zero return number and i'll be very impressed.