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@Bainbridge
Panic over!
Just got the call from parcel force, they made the delivery correctly to address given to them by Mercian. However this was to my parents address which was where i was when i placed the order. I had changed this address to my new one via email and confirmed by phone when I moved into my new place 4 weeks ago.
My parents weren't in when the delivery was made so the neighbours took it.
I've spoken to Mercian and they are arranging a collection and redelivery. I'm pretty pissed off with them though, I have an email from them saying my delivery address had been changed and I double checked this when I paid over the phone.
So all this stress because a stupid error in their office. I should get it by the middle of next week which is a relief.
I'm also annoyed because I feel like an idiot for not thinking this could have happened!
Still, I stand by my assertion that parcel farce are cunts because the dick didn't leave a note saying a parcel was next door, so my parents didn't call me to let me know it was there. l