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@chris_crash
all the big companies are shitty. UPS was supposed to ship me some stuff in one month back in June. I got it last week. I dropped the box off at the office in the USA before coming out here, gave them my dads address as the return address, as no one would be at mine, and gave them mine as a billing address. i go to the UK, wait my month, nothing. Call ups, they say that there has been a problem at customs, which was they filled out a form wrong, now it can't leave the usa, as customs marked the box it has to be re-boxed. I tell them to take it to my return adress, about 3 weeks latter they do this, they offer to re deliver to the uk, for free, and pretend like this is a good deal, and not exactly what i paid them to do.
My dad re-boxes it and sends it, they fuck it up again, customs marks it again. again i have to call them to figure it out, they never thought to tell me my box was sitting in a warehouse in NY, and they had no plans of returning it to the sender, or delivering it. this time I'm well pissed off, and get them to refund my money, which i used to get fed-ex to send the package, which arrived.