Made my day!

I just had a parcel delivered by our super-happy Parcelforce driver. He's fucking great.

A couple of years ago I wrote to Parcelforce to comment on how the bloke was always smiling, seemed to enjoy his work, never had difficulty finding our estate our getting into the block (seems to baffle a lot of couriers), and deserved recognition/to be seen as a model employee.

He was really grateful, received some incentives from Parcelforce to continue being great, and has remained a vibrant figure in my community.

I think it's just as important to write and praise good service, as well as complain about poor service. I've said it before though, probably on this forum, so I'll shut up now.

In addition to this comment - I live in an apartment, with a communal post box area, and my local postie knows that i receive packages/gifts from my parents in the States. Because they don't fit in the post box - he asked me for my mobile no., and said that he will personally drop them off to my workplace (which he has done now, three or four times!) He said that he will always do it for me, because of my usual morning chats, offers of coffee, and healthy xmas tips.
It goes to show that what we consider small efforts, others take as great pleasures. Holla to yer postie!!!!!