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@BringMeMyFix
I just had a parcel delivered by our super-happy Parcelforce driver. He's fucking great.
A couple of years ago I wrote to Parcelforce to comment on how the bloke was always smiling, seemed to enjoy his work, never had difficulty finding our estate our getting into the block (seems to baffle a lot of couriers), and deserved recognition/to be seen as a model employee.
He was really grateful, received some incentives from Parcelforce to continue being great, and has remained a vibrant figure in my community.
I think it's just as important to write and praise good service, as well as complain about poor service. I've said it before though, probably on this forum, so I'll shut up now.