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@Jonesy
Dammit, you should obviously make sure your general bike setup is good first, stuff like saddle height, position, tilt etc. But if you heel is sticking out naturally and you change te cleats to effectively force it back in, you could make things worse.
As a quick and simple test, sit down somewhere where you legs can dangle without touching the ground and see what way your toes point (out/in/straight). If they naturally point in, you really shouldn't force them back, as this will have a knock-on effect to your knees, and possibly upto your back. These things are way more connected then you might think ;-). You should adjust the cleats so that your foot points in it's natural direction.
Apart from the fact your heel was kicking out, was this causing any issues origianlly, like pain/discomfort?